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Terms and Conditions at Customize Box Packaging

Copyright Notice

By using our website, you acknowledge that all content, including text, data, software, photographs, graphics, images, illustrations, maps, designs, icons, and other materials (collectively "Our Website Contents"), are the property of CustomizeBoxPackaging.com and its third-party providers. Copying, modifying, storing, republishing, transmitting, or distributing "Our Website Contents" without written consent is prohibited.

User Conduct on Our Website

Users must ensure that any content they upload respects intellectual property rights and decency norms. CustomizeBoxPackaging.com reserves the right to remove any indecent, abusive, or unlawful material but is not obligated to do so. Users must provide accurate information and are responsible for maintaining the security of their passwords. Misuse of the website, including automated use, is illegal and may result in judicial action.

Account Security

You are responsible for protecting your password and controlling access to your account. Any orders placed through your account are your responsibility. CustomizeBoxPackaging.com may request additional personal and business information as needed. By using the website, you agree to the privacy policy and the use of your information as described therein.

Indemnification & Limitation of Liability

You agree to defend, indemnify, and hold harmless CustomizeBoxPackaging.com and its affiliates from any claims or damages arising from your actions or the unauthorized use of your account. The company is not liable for any accidents, damages, or delays caused by the use of the website or its services.

User-Submitted Content

You are responsible for any material you upload, share, or distribute through the website. You must have the appropriate permissions for any third-party content you use. CustomizeBoxPackaging.com is not responsible for the validity, decency, or morality of user-submitted content.

Order Placement and Proofs

When placing an order, you must provide the final form of the product or service via electronic file or hard copy. You are responsible for reviewing and approving proofs before production. The turnaround time starts after proof approval. The company is not responsible for errors in the final product if they were present in the approved proof.

Order Responsibility

Customers are responsible for the orientation and sequence of their orders. The company is not liable for the loss of printed orders. CustomizeBoxPackaging.com reserves the right to decline any order deemed unlawful or offensive.

Shipping and Handling

CustomizeBoxPackaging.com is not responsible for damages during shipping. Claims for lost or damaged shipments can be filed after 6 business days from the shipment date. Incorrect delivery addresses will incur additional shipping charges.

Payment and Cancellations

Prices are in USD, and payment must be received in full before processing your order. Orders can be canceled within 4 hours of proof approval for a fee. Cancellations after 24 hours may incur a 50% charge. Design services are non-refundable.

Return and Refund Policy

Due to the custom nature of our products, refunds are not available. If there is a defect, we will reprint your order. You must notify us within 3 business days and provide digital photos or return the defective items within 7 business days.

Sales Tax Policy

Orders are subject to sales tax unless a tax exemption certificate is provided at the time of order.

Color Accuracy and Liability

Color accuracy cannot be guaranteed due to printing process limitations. The company is not liable for color variations or errors in the final product. Hard copy proofs are available for an additional cost.

Changes to Terms and Conditions

CustomizeBoxPackaging.com reserves the right to modify any part of the website or these terms at any time. Continued use of the site constitutes acceptance of the new terms.