Chat with us, powered by LiveChat

Privacy Policy at Customize Box Packaging

Our Guarantee of Privacy

By using our website, customers agree to our privacy policy and the collection and use of their information. We are committed to protecting your privacy and will safeguard any data you provide.

Information Handling: Information collected for order processing or other tasks is not disclosed, circulated, or sold to anyone and is shared only with relevant departments like customer service, processing, and shipping.

Children’s Privacy: We do not solicit information from children and our site is not intended for them.

Legal Obligations: We may need to disclose your information if required by law or to protect our company and customers. Your data might also be used in cases of court orders or legal proceedings.

Collection of Information

Data Collected: User domain name, browser details, IP address, visit date/time, clicks, and geographical data are logged, excluding email addresses. Voluntarily provided information includes names, phone numbers, email, shipping address, and payment details.

Information Use: The collected data is used to complete transactions, market our products, improve services, and communicate updates. Users can opt-out of marketing communications by contacting us.

Security

Protective Measures: We implement firewalls and SSL encryption to protect user data from unauthorized access but urge clients to adopt safe practices online, as absolute security cannot be guaranteed.

Cookies

Usage: Cookies enhance your experience by allowing our website to recognize you. Disabling cookies may affect site functionality. You can remove cookies through your browser settings.

Business Changes

Disclosure: In cases of bankruptcy, sale, or transfer of assets, your information may be disclosed.

Links

External Sites: Our site contains links to other websites, and we do not protect information provided to those sites. Users should review the privacy policies of these sites.

Refunds and Sales Tax Policy

Design Services: No refunds are available for design services orders. Cancellations are not permitted once an order is placed, making all payments non-refundable.

We stand by our promises.